Facebook Twitter YouTube Pinterest
 
ALEKS - Assessment and Learning
HOME WHAT IS ALEKS? COURSE PRODUCTS HIGHER EDUCATION   K-12   INDEPENDENT USE HOMESCHOOL
PARENTS
STUDENTS
HOMESCHOOLERS
Take a Tour
Course Products
Getting Started
Standards
Research Behind ALEKS
Success Stories
Implementation Strategies
Master Account
Support
Homeschool Resources
Homeschooling with ALEKS
» Homeschool FAQ
User Guide
Training Center
TUTORS

Homeschool FAQ

Courses 
What course should I place my student in? How do I move my student from one course to another using the Master Account? How is ALEKS content designed? What happens in ALEKS when my student completely masters everything in the course she or he is in? How long does it take to complete an ALEKS course?
QuickTables 
How do I enable QuickTables in an existing Student Account using the Master Account?
Accounts 
How do I add another student using the Master Account? What is this $1.00 charge on my statement? What is the difference between the Master Account and the Student Account?
Canceling Subscription 
How do I cancel an Independent Use Account using the Master Account?
Helping my Child 
How can my child review topics she has worked on? How much can I help my child in ALEKS? How much does my child have to practice a topic in order to add it to her pie? What happens if my child really isn't understanding something?

Contact Customer Support for further assistance.

 

What course should I place my student in?

Correct course placement can be challenging, but ALEKS has created K-12 course recommendations by grade to assist you with your decision. Whether the student is working above, below, or at grade level, ALEKS has provided suggestions for your student's progression through the ALEKS K-12 mathematics curricula.

View Course Recommendations

Please note: After a student takes the initial ALEKS assessment, we recommend moving the student to a higher course level if his/her pie is more than 85 percent full, or moving the student to a lower course level if less than 15 percent is complete.

How do I move my student from one course to another using the Master Account?

With an ALEKS Independent Use subscription, the student has access to the full ALEKS course library and can complete an unlimited number of courses during the subscription period. While the student can only take one course at a time, you may move the student into another course at any time by using the Master Account.

To move a student to a new course using the Master Account:

  1. Log in to your Master Account.
  2. If you have multiple students enrolled in ALEKS, please select the student's name from the drop-down under Student Accounts.
  3. Click "Edit Student Account."
  4. Select a new course from the course drop-down and click "Save."

How is ALEKS content designed?

ALEKS content is always based on particular course products intended for use at specific levels of Math study, such as "Math Level 3" (3rd Grade Math), "Middle School Math 2," "Pre-Algebra," or "Trigonometry." The ALEKS content designers begin by mapping out the coverage of the course in ALEKS with at least two goals in mind. First, the course content has to be comprehensive enough to cover what is included in practically all textbooks for the subject and in all applicable state standards. Second, there needs to be enough material built into the course at a lower level that the great majority of students enrolled in the course will be able to get the review they need to fill in gaps in their readiness. Then, the topics constituting the course are chosen so that the coverage is appropriate, and so that all possible learning paths within the content are provided for. Every step or transition between topics that a student may need to follow must be there; there can be no gaps in the connections running through the material, from top to bottom. In general, ALEKS content has a high degree of granularity, and topics are defined quite specifically. Most course products contain between 200 and 350 topics or "items."

Most of the course products offered by ALEKS are not new, and have been used by customers for a number of years. When this is the case, the content of the course will also reflect feedback that we have received from the users concerning what should or should not be included in the course, and how it should be presented. It will also reflect data that we have gathered ourselves from large numbers of students, indicating the degree of success students have had in particular parts of the curriculum. All of this information is used for continuous improvement of ALEKS content.

What happens in ALEKS when my student completely masters everything in the course she or he is in?

Keep in mind that ALEKS has two ways of measuring a student's knowledge: by assessment, and by progress made in Learning Mode. As a rule, assessment is a stricter and more accurate way of determining what a student really knows. So, the first time a student fills in the pie chart to 100% completion, an automatic assessment will be triggered to check the student's knowledge of the course contents. Most of the time, the student will not get exactly 100% on that assessment (it is very hard to assess at 100%). After the assessment, the student will be able to work again through the material where extra work was needed. If this was 20 items or fewer, in most cases there will be no further assessment, and when the student hits 100% the second time, he or she is through. If it was more than 20 items, there may be additional assessments along the way before the student is done. ALEKS is trying to make sure that the student does have substantial mastery of the course materials, without causing undue frustration. When the student has completed, there will be a congratulatory message, and the student's pie chart will remain 100% full. The student can use the "Review" button to continue working on course topics, or the student can be moved to a new (more advanced) ALEKS course using the Master Account. For instructions on moving a student, please view How do I move my student from one course to another?

How long does it take to complete an ALEKS course?

The amount of time to complete an ALEKS course varies very widely. If the student is placed in a subject matter where their level of mastery is already high, it may require only a few hours. At the other extreme, it is not unusual to see students spending 100 hours or more to complete a course; these are mostly cases where the student was placed into a subject matter too advanced for him. As a general rule, anyone should count on spending at least 40 hours in ALEKS to complete a single course product.

How do I enable QuickTables in an existing Student Account using the Master Account?

ALEKS QuickTables is a research-based math fact mastery program for multiplication, division, addition, and subtraction for grades 3 and up. Current ALEKS customers with students enrolled in the courses Mathematics - LV 3, Mathematics LV 4, Mathematics LV 5, or Essential Mathematics will automatically receive access to QuickTables.

Current customers with students enrolled in other ALEKS courses can enable QuickTables by following the below instructions. If you don't see the "Edit QuickTables" option when following the below steps, please contact ALEKS Customer Support and they can add the program to your account.

To enable QuickTables using the Master Account:

  1. Log in to your Master Account.
  2. If you have multiple students enrolled in ALEKS, please select the student's name from the drop-down under Student Accounts.
  3. Click "Edit QuickTables".
  4. Select the QuickTables you would like to add and edit any desired settings, and then click "Save".

How do I add another student using the Master Account?

ALEKS allows you to add multiple student accounts within a single Master Account, which allows you to manage all of your students from one place. Additionally, by managing all of your student accounts from one Master Account, you can take advantage of the ALEKS Family Discount Program*.

To add a new student to your Master Account:

  1. Log in to your Master Account.
  2. Under My Master Account, click "Add a New Student".
  3. Enter student name, market, and course, and then select a subscription plan. Click "Add To Cart" to proceed.
  4. You can click "Add Another Account" if you would like to add additional student accounts, or click "Checkout."
  5. Enter payment information and accept the ALEKS User Agreement.
  6. Click "Purchase."

If you do not remember your Master Account login information or do not have one, please contact ALEKS Customer Support.

* Please note: Family Discounts are applied automatically when you purchase multiple 6-month or multiple 12-month accounts within a single credit-card transaction. If the accounts are NOT purchased at the same time, the discount will only apply to subsequent accounts and not the original account

What is this $1.00 charge on my statement?

This $1.00 amount is an authorization request, not a charge. We process the amount to authorize credit cards for the amount due at the end of the term. Once we verify that the credit card is valid, the $1.00 amount will be released back into your account.

What is the difference between the Master Account and the Student Account?

The Master Account is an account used to create and manage student accounts in ALEKS. It can also be used to check on the progress that students are making. The Student Account is the account used by the learner to improve mathematical knowledge. If a child is using ALEKS, the Master Account is typically accessed by the parent or tutor, and the Student account by the child. With adult learners, the same person may use both accounts. Note that the Master Account is provided free of charge when students are registered to use ALEKS. There is a charge only for individual Student Accounts.

How do I cancel an Independent Use Account using the Master Account?

If this decision is due to unresolved technical issues, please browse our online help or contact customer support for assistance.

An Independent Use Account may be canceled at any time prior to the next payment due date by following these instructions for each Student Account you would like to cancel:

  1. Log in to your Master Account.
  2. Click on "Edit Billing Options."
  3. Select the Student Account you would like to cancel.
  4. Under "More Options," click on "Cancel student account at end of payment term."
  5. Complete the brief exit survey.

After completing the survey, click on the "Yes" button to cancel future payments for this Student Account. A confirmation email will be sent to you that contains the actual date the cancellation will be effective (immediately prior to the next payment due date).

    How can my child review topics she has worked on?

    There are three ways that review is provided in ALEKS. First, your child is automatically reassessed by ALEKS at regular intervals, according to the progress she makes. Automatic assessments occur whenever your child has added 20 new items to her pie, or if she spends 10 hours in ALEKS without an assessment. Automatic assessments check her retention of topics she has worked on; if review is needed for any of these topics, she will have to redo the topics following the assessment. Also, every time your child logs on to ALEKS for the first time in a given day, she will be offered topics for review. She should do this review before picking something new from her pie chart. Finally, she can click the "Review" button in her account at any time to review material from her past sessions.

    How much can I help my child in ALEKS?

    It is a great temptation to assist your child when he is working in ALEKS, especially at younger ages. It is always fine to help them with using the computer or with using ALEKS system tools. Also, it is OK to assist your child with math questions if he runs into difficulty in the Learning Mode. You should be careful that the child is doing most of the work himself, however, and only help with points that he really doesn't understand. You should **never** assist your child during an ALEKS assessment. Even the slightest help in assessment could make the assessment results inaccurate, reducing the effectiveness of ALEKS in guiding his learning progress. The role of the parent during assessment is to make sure that the child does not receive help, has pencil and paper, and does his best on all the assessment questions. The button for "I haven't learned this yet" should only be used on topics that really are unfamiliar, or that your child has forgotten!

    How much does my child have to practice a topic in order to add it to her pie?

    Because ALEKS is designed to give learners only the topics they are truly prepared for, they can usually master new topics relatively quickly, without a great deal of repetitive practice. If the child makes no mistakes at all on the practice problems, only 2-3 will be required in most cases. If there are mistakes, the number of practice problems may be greater. In any case, we want the learner to answer correctly at least twice in a row before moving on, so that there will be a solid foundation for learning new material. The child's retention of this topic will be checked the next time there is a reassessment, and if review is needed it will be provided following that assessment.

    What happens if my child really isn't understanding something?

    Most of the time the learner will be successful in learning a new topic offered by ALEKS, even if there are mistakes along the way. You and the child should take advantage of the resources ALEKS provides to assist with this, especially the Explanation. If there is difficulty, sit down with the child and go over the explanation to make sure she is understanding it. Occasionally, however, the new topic simply will not "click" for the student at a particular time. If it is obvious that the child is not making headway, ALEKS will tactfully suggest working on a different topic and redirect the child to the pie chart for a new choice. The child can then choose to work on a new topic and return to the more difficult topic at a later time.


    Copyright © 2014 UC Regents and ALEKS Corporation
    ALEKS® is a registered trademark of ALEKS Corporation.
    User Agreement - Privacy Statement