ALEKS Privacy Statement for K-12 Schools

(Last Updated 7/7/2010)

This privacy statement discloses Privacy Practices of ALEKS Corporation (“ALEKS”) for our website: www.aleks.com (the "ALEKS Website") that Apply Only to Use of ALEKS through K-12 Schools.

ALEKS is the sole owner of the information collected on the ALEKS Website. We will not sell, share, or rent this information to others in ways different from what is disclosed in this statement. ALEKS collects information from our users at several different points on our website, including information about the knowledge of users of our services in order to provide instructional services suitable to their needs.

This Privacy Statement covers the following: 

  1. What information do we collect from children from Kindergarten through 12th Grade using ALEKS through their School and how do we use it?
  2. What personally identifiable information is collected through the ALEKS Website. 
  3. The organization collecting the information.
  4. How the information is used.
  5. With whom the information may be shared.
  6. The kind of security procedures that are in place to protect the loss, misuse or alteration of information under ALEKS' control.
  7. The special policies we follow that apply only to K-12 students using ALEKS through their school.

If you have any questions of any kind or feel that we are not abiding by our posted privacy policy, you should contact our Director of Customer Support at: http://support.aleks.com/contact. 

Website Operator

The ALEKS Website is operated by ALEKS Corporation; 15460 Laguna Canyon Road; Irvine, California 92618; phone: 714.245.7191; e-mail: contact us at http://support.aleks.com/contact.

What Information Do We Collect from Children from Kindergarten through 12th Grade Using ALEKS through their School ("K-12 Students") and How Do We Use It?

Personally Identifiable Information: ALEKS collects personally identifiable information from K-12 Students when ALEKS is being used by the K-12 Students through their K-12 school or school district. Personally identifiable information includes information that could be used to contact a child, such as a complete last name, physical address, e-mail address, telephone number or Social Security number.

Registration: In order to use ALEKS, a K-12 Student must first complete the K-12 registration form. During registration, K-12 Students will be asked to provide personally identifiable information, such as complete first and last name, student identification number, e-mail address, etc. With this information, ALEKS will assign each K-12 Site user with a login name and password to use each time the user returns to the K-12 Site.

Teacher and School Access to Information: ALEKS will supply information on each ALEKS student (including login name) to the student's teacher and school. This information contains a large amount of information about the individual student's (and the class and/or school as a whole's) skills, knowledge and performance on individual items of study, such as math topics and problems. The teacher and school will be able to personally identify the student. This means that the teacher will be able to obtain information from ALEKS as to each individual K-12 Student’s knowledge, skills, performance, work habits, etc.

Other Uses and Sharing and Personally Identifiable Information of K-12 Students Using ALEKS Through Their School:

ALEKS will share the personally identifiable information of K-12 Students using ALEKS through their school only with (1) the individual K-12 Student, (2) the K-12 Student’s school or school district and (2) the individual K-12 Student’s parent or legal guardian.  ALEKS will not disclose or share such personally identifiable with anyone else unless ALEKS has first obtained the express consent of the school or school district.

ALEKS uses personally identifiable information collected from K-12 Students using ALEKS through their school solely for purposes of providing ALEKS educational services to such K-12 Students.

Information regarding K-12 Students will be used by ALEKS for research and product development purposes only in the aggregate, so that the privacy of the students’ personally identifiable information will be maintained.    

Example: George Washington Junior High School in XYZ School District has purchased 1,000 units of ALEKS for use by its students. When John Smith, a 7th grade student at Washington JHS registers in ALEKS, he will furnish his first and last name: "John Smith" and email address. ALEKS may assign him the login name "JSmith0524." ALEKS Corporation, as well as the teachers and administrators at Washington JHS and XYZ District, will be able to personally identify John Smith from this information (along with John’s work in the ALEKS system) and contact John by email.

Parental Consent

ALEKS will presume that the school or school district has obtained the consent of the parents or legal guardians of the K-12 Students using ALEKS. By arranging with ALEKS for K-12 Students to access and use the ALEKS Website and educational products and services, schools and school districts are (i) consenting to the provisions of this Privacy Statement, including the use of personally identifiable information by ALEKS in the manner described above; and (ii) accepting responsibility for obtaining any and all necessary parental consents for ALEKS to collect and use personally identifiable information as described above.

Plug-ins and Cookies

A cookie is a piece of data stored on the user's hard drive containing information about the user. A plug-in is software which the user downloads and is installed into the user's web browser that enables certain web software to operate. Cookies enable us to protect confidential data, and track and target the interests of our users to enhance the experience on the ALEKS Website. In order to use the ALEKS Website, a user must accept the installation of one or more ALEKS plug-ins into the user's browser. Cookies and the ALEKS plug-in are not linked to any personally identifiable information.

Log Files

As is true of most Web sites, we gather certain information automatically and store it in log files. This information includes internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and clickstream data. We use this information to analyze trends, administer the site, track users' movements, and gather broad demographic information for aggregate use. Log files are are linked to personally identifiable information for purposes of (i) tracking and fixing software "bugs" and (ii) as and to the extent required by applicable law.

Transmission Errors or Unauthorized Acts

Although ALEKS will use reasonable efforts to safeguard the confidentiality of personally identifiable information, transmissions made by means of the Internet cannot be made absolutely secure. ALEKS will not be liable for disclosures of personally identifiable information due to errors in transmission or unauthorized acts of third parties.

Required by Law

ALEKS may be required by law to release information regarding our users to law enforcement officials or to use the information internally to permit the investigation of credit card fraud, illegal use of the Internet, violation of our terms of service or other cases of misconduct on the ALEKS Website. We reserve the right to disclose personally identifiable information under such circumstances, or when we believe that disclosure is necessary to protect our rights or to comply with a judicial proceeding, court order, or other legal process. 

Change of Ownership

In the event that there is a change of ownership or sale of assets of ALEKS, whatever information that we have collected from the ALEKS Website may be transferred to a new owner. ALEKS will use all reasonable efforts to ensure that the new owners of the information follow the same privacy practices that are described in this Privacy Statement.

Security

As part of the registration process, users are assigned a login name as described above (see "Registration" above) and an anonymous password. ALEKS will use the login name and password to identify the user on all subsequent visits to the K-12 Site. It is the user's responsibility to keep his or her password confidential.

ALEKS takes every precaution to protect our users' information. When users submit sensitive information via the website, your information is protected both online and off-line.

Only ALEKS personnel and authorized agents providing training, support and technical maintenance have system access rights permitting them to grant access to personally identifiable information. Such personnel are qualified professionals who require such rights to perform necessary functions for customers. System access for those ALEKS personnel and authorized agents is restricted by password, communication is encrypted using SSL, and authentication is handled separately from the authentication in place for end-users. Under ALEKS policy, ALEKS personnel and authorized agents may grant access to personally identifiable information only to professional staff of customers (such as school teachers and administrators) who require such access.

The servers that we store personally identifiable information on are kept in a secure environment, behind a locked cage.

If you have any questions about the security at our website, you can contact us at http://support.aleks.com/security. 

Notification of Changes

ALEKS reserves the right to change this Privacy Statement, or any other ALEKS policy or practice, at any time. Any changes or updates to this Privacy Statement will be effective upon posting to the ALEKS Website. Although we may change or update this Privacy Statement at any time, ALEKS will provide notice of any material changes to this Privacy Statement by posting a notice on the home page of the ALEKS Website. For your information, the date of the last update to this Privacy Statement is listed at the top of this page. We have also provided a print button below so that you can keep a copy of this Privacy Statement for your records.

Contact Us

Privacy and security are important to us all. We welcome your feedback and thoughts on privacy and security. If you have any questions, or feel that we are not abiding by this Privacy Statement, please contact our Director of Customer Support at http://support.aleks.com/contact.

Please see the ALEKS K-12 Terms of Service Agreement for further details.

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