Please send specific requests to our customer support department:

• I have forgotten my Password. [Retrieve password]
  
  
• I have forgotten my ALEKS Login Name, or ALEKS says that I am not using the correct ones. [Send message]
  
  
• I am having a technical problem with ALEKS. I can't get on, or something doesn't work right. [Send message]
  
  
• I just need help with ALEKS. [Send message]
  
  
• I have a suggestion or comment regarding ALEKS. [Send message]
  
  
• I would like to get more information about ALEKS. [Send message]
  

To contact our customer department by email, phone, or fax, please select your market:

K-12 

Hours (EST):
Monday - Friday, 8:00 AM to 9:00 PM
Email: k12-support@aleks.com
Telephone: Phone and Fax Information

Higher Education

Hours (EST):
Monday - Friday, 8:00 AM to 9:00 PM
Email: highed-support@aleks.com
Telephone: Phone and Fax Information

Independent Use

Hours (EST):
Monday - Friday, 8:00 AM to 9:00 PM
Email: consumer-support@aleks.com
Telephone: Phone and Fax information