Browse our online FAQs for help with common user questions, such as:

• I forgot my ALEKS Login name and/or password.
• I'm having trouble downloading the ALEKS plug-in.
• I installed Sun's Java VM, but I still cannot use ALEKS.
• When I use ALEKS, my browser closes or freezes.

View complete list of Frequently Asked Questions.

Still having trouble?

If you are having difficulties accessing or using ALEKS, please send a complete and detailed description of your problem to Support.

Here is the status of your setup:

• Agent: CCBot/1.0 (+http://www.commoncrawl.org/bot.html)
• IP: 38.103.63.17
• Browser:
• Operating System:
• ALEKS Support: Not Supported
• Java: If Java is working, you will see a pink box below with the version and the vendor of the JVM used by your browser.

• ALEKS Plug-in: Detection...
  
• Pop-ups: Testing...
  
• Java Show Document: Testing...