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Troubleshooting
Browse our online FAQs for help with common user questions, such as:
View complete list of Frequently Asked Questions.
Still having trouble?
If you are having difficulties accessing or using ALEKS, please send a
complete and detailed description of your problem to Support.
Here is the status of your setup:
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Agent: CCBot/1.0 (+http://www.commoncrawl.org/bot.html)
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IP: 38.107.179.208
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Browser:
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Operating System:
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ALEKS Support:
Not Supported
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Java: If Java is working, you will see a pink box below with the version and the vendor of the JVM used by your browser.
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ALEKS Plug-in: Detection...
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Pop-ups: Click here to test
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Java Show Document: Click here to test
- JavaScript:
- VML/Canvas: If your browser supports VML/Canvas, you should see a green box below.
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