ALEKS - Assessment and Learning

K-12

Courses

What is an ALEKS Administrator account?
I need a course recommendation, which course do I start my student in?
Is ALEKS aligned with the Common Core?
What happens in ALEKS when my student completely masters everything in the course she or he is in?
How is ALEKS content designed?

Standards Reporting

How does the ALEKS State standards reporting work for classes?

Subscriptions

Are ALEKS subscriptions transferable between students? I have a student who has left our school. Can I use the remaining time on his subscription for another student?
How does the subscription start date work? Can I register students before the subscription start date has arrived? Can I register students after the subscription start date has passed?
How do I renew my students' accounts at the beginning of a new year, or when their accounts expire?
Why does it say there are no subscriptions available to register my students? I know we have the subscriptions in our account.
When does the time on my K-12 ALEKS subscription run out?
How can I tell when a student's subscription will expire?
How do I check the number of subscriptions we have used and the number we have remaining?
I have been using ALEKS with my students on a pilot basis. Now, the pilot is ending, and we have decided to adopt ALEKS. How can I continue my students' current accounts without losing information on the work they have done so far?

Ordering

How long will it take for my order to be processed?
How can I obtain a quote for ALEKS subscriptions?
What types of payment does ALEKS accept?
What types of credit cards are accepted?
Where do I submit my purchase order?
Our subscriptions are expiring and we want our students to continue using ALEKS without losing any of their current work. Do we need to order new subscriptions?
I need to order additional subscriptions for my school. We do not need new schools, teachers, or classes created. Do I still need to complete this part of the order form?
I'm not receiving the e-mail after using the "Yes - Returning User" option. What should I do?
I need to send a check to pay my invoice. Where should I send my payment?
I need to pay my invoice using electronic transfer via ACH or Wire. What information do I need to use?

Return to FAQs or contact Customer Support for further assistance.

Administrator accounts in ALEKS have more capabilities than instructor accounts. They are able to perform actions such as updating their institution's settings, creating new instructor accounts, managing all classes and instructors at the institution, creating Master Templates, managing subscriptions, and other features.

Please use this link to view our K12 Course Recommendation page:
https://www.aleks.com/k12/course_products/recommendations_pop

All ALEKS courses for grades 3-12 deliver standards-based content correlated to the Common Core State Standards and all 50 states’ standards.

Course content is automatically aligned to the Common Core and each state’s standards, ensuring students are working on the exact skills they need to effectively prepare for standardized testing and become college and career ready.

ALEKS has two ways of measuring a student's knowledge: by Knowledge Checks, and by progress made in the Learning Path. Generally, Knowledge Checks are a more precise way of determining what a student really knows. So, the first time a student fills in the pie to 100% completion, an automatic Knowledge Check will be triggered to check the student's knowledge of the course contents. After the Knowledge Check, the student will be able to work again through the material where extra work was needed. If this was 20 items or fewer, in most cases there will be no further Knowledge Checks, and when the student hits 100% the second time, he or she has completed the course. If it was more than 20 items, there may be additional Knowledge Checks along the way before the student is done. ALEKS is trying to make sure that the student does have substantial mastery of the course materials, without causing undue frustration. When the student has completed the course, there will be a congratulatory message, and the student's pie will remain 100% full. The teacher can now move the student to a new (more advanced) ALEKS course.

ALEKS content is always based on particular course products intended for use at specific levels of Math study, such as "Math Level 3" (3rd Grade Math), "Middle School Math 2," "Pre-Algebra," or "Trigonometry." The ALEKS content designers begin by mapping out the coverage of the course in ALEKS with at least two goals in mind. First, the course content has to be comprehensive enough to cover what is included in practically all textbooks for the subject and in all applicable state standards. Second, there needs to be enough material built into the course at a lower level that the great majority of students enrolled in the course will be able to get the review they need to fill in gaps in their readiness. Then, the topics constituting the course are chosen so that the coverage is appropriate, and so that all possible learning paths within the content are provided for. Every step or transition between topics that a student may need to follow must be there; there can be no gaps in the connections running through the material, from top to bottom. In general, ALEKS content has a high degree of granularity, and topics are defined quite specifically. Most course products contain between 200 and 350 topics or "items."

ALEKS course products reflect feedback that we have received from the users concerning what should or should not be included in the course, and how it should be presented. It will also reflect data that we have gathered ourselves from large numbers of students, indicating the degree of success students have had in particular parts of the curriculum. All of this information is used for continuous improvement of ALEKS content.

This is a powerful feature that will help you see the immediate effects of using ALEKS to propel students toward Math success.

To see the report, log on to your ALEKS Teacher account, choose a class from the Class tab, click "Reports," then select “Standards”.

On the State standards reporting page, you will see a set of vertical bar graphs, one for each major strand of the state standards applied to this class. They will be filled in to show the percentage of specific standards within that strand that have been satisfied by the students in the class. Please note that you have three options affecting how these percentages are determined.

First, you can choose whether "mastery" of a standard means progress through 50%, 60%, or 70% of the ALEKS items supporting that standard.* This option is used by clicking on the underlined 50%, 60%, or 70% in the rubric directly under the vertical bar graph display.

Second, you can pick how ALEKS looks at the students' progress. The menu labeled "Display Mode" contains the choices "Initial Assessment," "Most Recent Assessment," and "Current Learning." If you choose "Initial Assessment," ALEKS will display the students’ initial course mastery by using only the results of their first ALEKS assessment; if you choose "Most Recent Assessment," ALEKS will display the students’ most recent assessment, but not take into consideration work they have done in Learning Mode; if you choose "Current Learning," ALEKS will display the students’ current learning progress, including all assessments and progress made in Learning Mode. The last option will usually show the highest level of mastery of the standards.

Finally, using the "Select students" menu, you can narrow the selection of students in the class based on hours spent using ALEKS. By selecting samples of your class based on the amount of time they have spent using ALEKS, you will be able to see clearly the effect that ALEKS use has had on students' Math knowledge.

Underneath the bar graph display is a detailed breakdown of the standards mastery by this class. You can choose to see this breakdown either by standard (in other words, what percentage of your students have mastered each individual standard) or by student (what percentage of the standards has been mastered by each individual student).

Because of the individualized learning that takes place in ALEKS, subscriptions are non-transferable.

The subscription start date is a predetermined date, specified by the customer when an order is placed, which determines the date by which the product will begin its full intended duration.
The subscription start date affects the *duration* of a subscription - regardless of whether a subscription has started to be used or not.
A subscription can be used prior to or after the subscription start date.
When a subscription is used on or before the start date, the student will have access for the entire duration of the subscription (e.g., a K12 - Seven Month subscription will last the student seven months).
AFTER the subscription start date, any unused subscriptions will automatically begin having time deducted (e.g., if a K12 - Seven Month subscription is used a month after the subscription start date has passed, the subscription will last the student six months).
When placing an order, a start date up to six months in advance of the purchase date can be selected.

If you have a student whose account is going to expire or has already expired, you can choose to have the student continue using the same account or start a brand new account that does not contain any record of their previous work.

To allow the student to continue using the same account, please view the Extend Student Accounts guide.

To allow the student to start a brand new account, please view the Pre-Register Students guide.

Each class in ALEKS is configured to use a specific type (i.e., length) of subscription. ALEKS currently offers the following subscription lengths: One Month, Two Month, Three Month, Five Month, Seven Month, 40 Week, 46 Week, and 12 Month.

There are also certain ALEKS classes that require specific subscription types. The following ALEKS course products require subscription types that are unique to these specific courses: College Preparedness, PreCalculus for College Readiness, AP Chemistry, AP Statistics, QuickTables stand-alone, RtI Screening Assessment, and Introduction to Statistics (with ALEKS 360 Bluman Statistics).

The class will allow registration only if there are subscriptions available of the type it is configured to use (e.g., a class configured to use a 12 Month subscription will only allow registration if there are 12 Month subscriptions available).

Check with your school’s ALEKS administrator to verify the type of subscription available. Once verified, change the subscription type for your course using the steps below:

  1. Select the class you want to enroll students in.
  2. Select “Class Administration.”
  3. Click the “Class Summary” link.
  4. Under the Class Information section, click the “Edit” link.
  5. Select the appropriate subscription length/type using the Subscription Length drop-down menu.
  6. Click the “Save” button.

The subscription period for any K-12 student account begins at the time when the teacher authorizes the student's registration (for students who have self-registered), the student logs into their account (for students who have been pre-registered), or on the 'Start Date' of the subscription contract—whichever event occurs first.

Instructors can view an individual student’s subscription expiration date from the student’s dashboard. The student’s expiration date is displayed in the Account Information tile.

To view expiration information for an entire class, follow the steps below:

  1. Select the desired class.
  2. Select “Class Administration.”
  3. Select the “Class Roster” link.
  4. The class roster includes the expiration date of each students’ account.

This information is available to ALEKS administrators only. To view the number of subscriptions available and the number of subscriptions used, ALEKS administrators should navigate to the Subscription Management System (SMS) using the steps below:

  1. Log into your ALEKS administrator account.
  2. Select “Subscriptions.”
  3. Click the “Subscription Management” link.

First, verify that your school has purchased subscriptions and they are ready to use. You can do this by contacting the ALEKS administrator at your school or the person at your school or district who is responsible for ordering instructional material.

Once you’ve verified that the subscriptions have been purchased and you have been informed they are ready to be used, you may extend student accounts using the newly purchased subscriptions.

To extend the accounts using the newly purchased subscriptions, please view the Extend Student Accounts guide.

Processing time takes an average of 3-5 business days.

Please contact your McGraw-Hill Education Sales Representative for quotes. To locate the McGraw-Hill Sales Representative for your state, please use the link below:
https://www.aleks.com/k12/adoption_information

When placing your order on the ALEKS website, you’ll have the option of paying with a credit card or by submitting a purchase order.

If you’re selecting purchase order as your form of payment, please note that we must have a copy of the purchase order. The online order alone is not sufficient.

Visa, MasterCard, and American Express are all accepted.

Purchase Orders can be submitted in one of the following ways:

  1. You have the option of attaching your purchase order to your online order (recommended)
  2. Your purchase order can be e-mailed to
  3. Your purchase order can be faxed to (714) 619-6898

Yes, assuming your school and/or district does not have any available subscriptions remaining, new subscriptions must be purchased and an online order must be submitted. Once your order has been processed, instructors will be able to extend the existing student accounts using the newly purchased subscriptions. Instructors and administrators can learn more about extending existing student accounts here and/or here.

Yes, you are required to enter the name of at least one school, teacher, and class. However, if you do not need new accounts created and only need to be notified when your subscriptions are ready to use, please write “Notification only” in the notes section of your order (use the “Special notes for your order” link). This is our indication that this is a reorder and no additional setup is required.

You may use the returning user option only if you have personally placed an ALEKS order in the past and your e-mail address is on file in our system. However, if you’re not receiving the e-mail for some reason, or you’re unsure which e-mail address was used for past orders, please use the “No – First Time User” option. Using this option simply means you’ll be required to complete all of the fields in the order form, but we will still be able to match your order to the correct institution in our system.

Please send checks to:
McGraw-Hill School Education Holdings, LLC
BMO Harris Bank, N.A.
Lockbox 71545
Chicago, IL 60694-1545

Please use the following information to submit payment electronically via ACH or Wire:
Account Name: McGRAW-HILL SCHOOL EDUCATION HOLDINGS, LLC
Bank Name: BMO Harris Bank, N.A.
ABA: 071000288
SWIFT: HATRUS44
Account Number: 3284429